Privacy, and Data Policy
At Axe we take privacy seriously. This page explains how we collect, use and protect the personal data you provide when registering, depositing, playing and withdrawing. It covers what technical and transactional information we gather, how that information is processed, the safeguards we apply, and the choices available to you. Read these terms to understand your rights about access, correction and deletion, and how cookies and tracking technologies are used on our site. Contact details for privacy requests are available in your account area.
Data we collect
Personal data
Contact and identity details collected at registration, such as name, email, date of birth, address and ID documents when verification is required. These details are used to manage your account and meet legal obligations.
Technical data
Device and connection information, IP address, browser type, operating system, device identifiers and session logs. Technical data supports security checks, fraud prevention and service stability.
Transactional data
Deposit and withdrawal records, payment method details, wager history and bonus activity. Transactional data is retained to process payments, resolve disputes and comply with accounting and anti-money-laundering rules.
How we use information
Operate accounts, process payments and verify identity. Provide game access, apply responsible gaming limits and enforce terms. Detect and prevent fraud or suspicious activity. Send important account notices and transactional communications. Where permitted, deliver service-related messages about updates or changes.
Data protection and security practices
We implement technical and organisational measures to protect data in transit and at rest. Access to personal data is restricted to authorised personnel and service providers on a need-to-know basis. Regular reviews of security controls and encryption standards are carried out to maintain data protection.
Cookies and tracking technologies
Cookies and similar technologies are used to remember preferences, enable login, measure site performance and support marketing when you consent. Third-party providers may also set cookies for analytics and advertising.
Manage cookies
Cookie settings can be managed via the cookie banner and browser controls. Blocking certain cookies may affect site functionality, including login and game performance.
Your rights
Access
You can request a copy of personal data we hold about you. Requests are processed in line with applicable law and identity verification requirements.
Correction
Update inaccurate or incomplete information through your account settings or by contacting support. Proof of identity may be required for certain changes.
Deletion
Account closure and data deletion requests are handled subject to legal retention obligations and ongoing investigations. Some records may be retained for regulatory or tax purposes.
Data sharing and third parties
We share personal and transactional data with payment processors, identity verification providers, game suppliers, analytics vendors and regulatory authorities where necessary. Third parties process data under contract and are required to protect it in line with our standards.
Updates to this policy
Privacy terms may be updated. Material changes will be communicated via the site or email. Continued use after notifications means you accept the revised terms. Check the policy periodically for the latest version.